Tag: fxoptimax server migration

May

4

Important Update Regarding Server Migration

Dear Client,

We have completed our server migration to Equinix NY4. All accounts will have the same number, but we have to reset the trader passwords for security reason.

To retrieve your new trader password, please login to MyFXOptimax and click “Retrieve New Password” beside your MT4 number. The new password will be displayed on your screen. Please write down the new credential, the page will be removed once you have accessed it. If you still have further problem in accessing your MT4, please contact us as soon as possible.

Once you have your new password already, please ensure you have updated your desktop and mobile MT4 trader passwords with the new one to prepare your account(s) ahead of market reopening.

Should you require further assistance on this issue, please feel free to contact us at [email protected]

Apr

25

Scheduled Server Migration, April 26-27 2014

FXOptimax will move our trading server to Equinix NY4 facility – one of the world’s most advanced data center which is used by world’s leading financial companies. We aim to improve our services quality for all FXOptimax valued clients, by creating an even better trading environment. The migration will be done over this weekend, starting on April 26th to 27th, 2014.

Each client will receive updates of this migration process by email, including any possible change affecting your account. Therefore, we urge all clients to check your mailboxes on Sunday, before the market reopens for next week.

If you have any questions or require our assistance, please feel free to contact us at [email protected]. Our team will stand by over the weekend and we will be glad to assist you.